Terms of Service

Effective Date: 9 September 2026

Welcome to Wear2School. By accessing or using our website and purchasing products from our online store, you agree to be bound by these Terms of Service.

Please read these Terms of Service carefully before using our website or placing an order.

1. About Wear2School

Wear2School provides school clothing, apparel, school-related products, personalized items, and other products through our online store.

For purposes of these Terms of Service, "we", "us", "our", and "Wear2School" refer to the business operating this online store.

2. Use of Our Website

By using our website, you agree to:

• Provide accurate and complete information when placing an order.
• Use the website only for lawful purposes.
• Not attempt to interfere with or compromise the security or operation of the website.
• Not reproduce, copy, or misuse our website content, branding, images, or intellectual property without permission.

We reserve the right to refuse service or cancel orders where we reasonably believe the website is being misused or these Terms of Service have been breached.

3. Products and Availability

We make every reasonable effort to ensure that product descriptions, photographs, sizes, colours, and other information displayed on our website are accurate.

However, actual colours may vary slightly from images displayed online due to differences in screens, lighting, photography, materials, dye lots, printing processes, and manufacturing batches.

Products are subject to availability. We reserve the right to discontinue products or change product specifications without prior notice.

4. Personalized and Custom Products

Certain products may be personalized or manufactured according to information supplied by the customer.

Examples include:

• Personalized school labels
• Clothing with names, numbers, or other personalization
• Custom-printed products
• Products manufactured according to customer specifications

The customer is responsible for ensuring that all information supplied for personalization is correct before submitting an order.

Once a personalized or custom order has been processed or manufactured, it generally cannot be cancelled, returned, or exchanged due to a change of mind or incorrect information supplied by the customer, except where required by applicable law or where the product is defective.

5. Orders

Placing an order on our website constitutes an offer to purchase the selected products.

We reserve the right to accept or decline an order at our discretion, including where:

• A product is unavailable.
• There is an obvious pricing or product description error.
• We are unable to process the payment.
• Information provided by the customer is incomplete or incorrect.
• We reasonably suspect fraudulent or unauthorized activity.

If we are unable to fulfil an order that has already been paid for, we will communicate with the customer regarding the appropriate resolution.

6. Prices and Payment

All prices displayed on the website are subject to change without notice.

Payment must be successfully received before an order will be processed, unless otherwise agreed by Wear2School.

We reserve the right to correct obvious pricing errors. If an order has been placed using an incorrect price, we may contact the customer before fulfilling the order.

7. Shipping and Delivery

Orders require a minimum of 2 business days for handling, preparation, and packaging before being handed over to the courier.

Once an order has been handed over to the courier, delivery is outside of our direct control.

Courier delivery times may vary due to location, public holidays, peak periods, weather, operational issues, or other circumstances.

Please refer to our Shipping Policy for further information.

8. Returns and Replacements

Our Return & Replacement Policy forms part of these Terms of Service.

Personalized and custom-made items cannot be returned or exchanged due to a change of mind, except where the item is defective or where otherwise required by applicable law.

Where an item is confirmed to be defective or incorrectly supplied by us, we will provide an appropriate remedy in accordance with our Return & Replacement Policy and applicable South African law.

For non-defective returns where a return is permitted, the cost of returning the product will generally be for the customer's account.

9. Customer Responsibility

Customers are responsible for:

• Providing correct delivery and contact information.
• Checking sizes, colours, quantities, and product selections before ordering.
• Checking all personalization information before submitting an order.
• Providing accurate information required to manufacture or personalize an item.
• Following product care and usage instructions where applicable.

Wear2School cannot be held responsible for issues resulting from incorrect information supplied by the customer or improper use or care of a product.

10. Intellectual Property

All content on the Wear2School website, including logos, trademarks, photographs, product images, graphics, designs, text, and other materials, belongs to Wear2School or its respective owners.

You may not copy, reproduce, modify, distribute, publish, or commercially use our content without prior written permission.

11. Website Accuracy

While we make reasonable efforts to keep our website accurate and operational, we do not guarantee that the website will always be available, error-free, or free from inaccuracies.

We reserve the right to correct errors, update information, change products, and make improvements to the website at any time.

12. Third-Party Services

Our store may use third-party service providers, including payment processors, courier companies, website hosting providers, and other services.

We are not responsible for interruptions, errors, or delays caused by third-party providers, although we will make reasonable efforts to assist customers where appropriate.

13. Limitation of Liability

To the extent permitted by law, Wear2School will not be responsible for losses arising from circumstances beyond our reasonable control, including courier delays, delivery interruptions, website outages, payment-provider interruptions, natural disasters, or other events outside our reasonable control.

Nothing in these Terms of Service is intended to exclude or limit any rights or remedies that customers may have under applicable South African consumer protection laws.

14. Privacy and Personal Information

We collect and process customer information in order to process orders, provide services, communicate with customers, arrange deliveries, and operate our business.

Personal information will be handled in accordance with applicable South African privacy laws, including the Protection of Personal Information Act (POPIA).

Please refer to our Privacy Policy for more information.

15. Governing Law

These Terms of Service are governed by the laws of the Republic of South Africa.

Any disputes arising from the use of our website or purchase of our products will be dealt with in accordance with applicable South African law.

16. Changes to These Terms

We reserve the right to update or amend these Terms of Service from time to time.

The latest version will be published on our website. By continuing to use our website after changes have been published, you agree to the updated Terms of Service.